Answers for your battery recycling Questions.
Frequently asked questions
We are headquartered in Wixom, MI and have a southwest center in Mesa, AZ.
Our service range extends across the continental US and into Canada and Mexico.
Are you looking for cellphone batteries? If so, please email our ecommerce specialist.
If you are looking for other types of new batteries, no, sorry. We are a battery recycling business. Once you are done with those new batteries you are buying, we will be happy to take them for recycling and reclamation!
Pail Program Questions
Our pails are covered by our special permit, meaning any non-spillable battery chemistries and battery-containing devices can be commingled in this pail.
- Zinc Carbon
- Nickel Cadmium (NiCd)
- Nickel Metal Hydride (NiMH)
- Lithium Primary
- Mercury Batteries
- Silver Oxide
- Button Cells
- Lead Acid – Non-Spillable
- Small Electronics (cellphones, tablets, wireless headphones and earbuds, smart watches, activity trackers, powertools, etc.)
Most batteries can go directly into the pail. Lithium-based batteries and any battery over 9 volts must have their terminals protected by clear (not opaque) tape. Some batteries have terminals that are protected by design, these batteries do not need to be taped.
Do not use opaque tape (including duct, electrical, painter’s, patterned), as these types interfere with battery identification.
Your pail is already labeled to ship back for processing. Simply schedule a pickup and hand it off to your regular UPS driver. Or, drop it off at your local UPS store.
Have a pallet full of pails? See our pallet shipping instructions for further information.
Your COR is created upon the final processing of your material. Wondering if yours is ready? Email our customer service team.
Yes, all drums must ship on pallets for ease of loading and unloading, as well as safety during transport. Need to know how your battery drums should be packaged? Check out our shipping instructions.
Palletized batteries ship via full truckload (FTL) or less than truckload (LTL). Want to coordinate a pickup? Email our customer service team.
Lithium Safety Questions
Yes! The materials within a damaged or defective lithium battery are still recoverable. With special considerations for storage and handling, like our Damaged Lithium (DDR) Kits, these batteries can be sent for material recovery safely.
A few key factors can indicate a battery is damaged or defective:
- The case of the battery is cracked or split
- The battery itself is bloated or swollen
- The battery is exhibiting abnormal charging behavior
The demand for lithium-ion batteries is still increasing annually and the headlines are mounting warnings of the potential dangers of these batteries. As users and recyclers of batteries, we must guard ourselves with the best safety practices while using lithium-ion batteries and devices and properly disposing them, through recycling, when we are done using them.
Internally built heat caused by overcharging your device on a couch or bed or external heat sources, like leaving your phone in your car on a hot day, can cause the electrolyte inside the battery to raise its vapor pressure until the cell bursts, usually violently. This is called thermal runaway and is difficult to stop once initiated. In simple terms, the battery could explode and catch on fire. These fires can reach temperatures of 900 degrees Celsius or 1600 degrees Fahrenheit.